Returns
We hope you love your purchase, but if you don't, here’s how you can return it to us.
Please see below for details of our return policy:
- All bicycle sales are FINAL.
- Full priced items are eligible for exchange or refund within 30 days of the purchase. Eligible items must remain in new, unused condition with all original packaging intact. Proof of purchase required.
- Merchandise returned that appears used may be subject to a restocking fee.
- Sale items are eligible for in-store credit or exchange only. Proof of purchase required.
- Closeout items or clearance items (defined as any items marked below 50% of MSRP) are FINAL SALE.
- Special order items are subject to a restocking fee upon return.
- Pre-owned bikes are eligible for store credit for the purchase value of the bike. Item must be in same condition as at purchase.
- Labor fees, such as custom wheel builds or other services, are non-refundable.
- Return shipping costs are the purchasers responsibility and will not be provided by Middletown Cycling.