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Middletown Cycling Returns Policy

Returns

If there’s a problem with any product, including brand-new bikes, that you purchased from us, please bring it back up to 30 days after your purchase. We will refund the original purchase amount for items returned in new condition or defective. Merchandise returned that appears used may be subject to a restocking fee.

If the return is a pre-owned bike, we will give you store credit for the purchase value of the bike. Please bring it back up to 30 days after your purchase.

You may also ship an item back to us if it is defective or not to your satisfaction. Ship returns via Ground UPS or insured US Mail (we do not accept CODs). We will refund shipping costs on damaged or incorrect merchandise. Merchandise returned that appears used will be subject to a restocking fee.

Labor fees, such as custom wheel builds or other services, are non-refundable.